About Feedback

1.Feedback is VERY important to us.

2.We work very hard to exceed your expectations.We make our living by offering a quality product at a competitive price,all while offering the BEST customer experience in the industry.

3.If you are not satisfied with the item, please Contact Me before you leave me negative feedback,wewill try our best to solve the problem to make you satisfied.

Payment Method

Payment is required within 7 days after the auctionends. We will cancel the transactions if the payment is not receivedwithin 7 days after the auction ends.

Shipping

The item will be shipped by Standard shipping(airmail) within 1 or 2 business days (except weekend, holiday)once the payment is received.

According to different countries, normally, ittakes 12-25 business days to USA, Canada,Europe,Australia. Dueto the custom clearance, the packages sent to Brazilwill take about 20-50 business days. For other countries, it maytake 22-55 business days to arrive you.

If you need fast shipping DHL / FedEx / TNT (which take 5-8 days),EMS( which takes 6-12 business days) , please contact us, we will revise the shipping cost foryou.?

International Buyers ? PleaseNote:

a) Import duties, taxes and charges are not included in the item price or shipping charges. The buyer is responsible forthe Customs tax or duties.

We are not responsible for the Customs Fee as aseller if the Customs House charge buyer some Customs fee, but we will try our best to help to avoid your Customs fee, we will send your items as a gift.

Return Policy

We only allow our customer to return and exchange the items by the following conditions:

1.the items with bad quality
2.the items did not as describe as the pictures show in the listing page
3.the wrong dispatch
Please note that item must be return within 7 days once you receive it. If the above problemshappen,please feel free tocontact us! We will solve your problem as soon as possible.

We emphasize that we would not accept the items which areintentionallydestroyed by human behavior.

If youre not happy with the item you receive, pleasecontact us beforeyou send itback! Meanwhile, let us know whats wrongwith the item before leaving a negative or Neutral feedback, giving us achance toresolve your problem. Once you leave positive feedbackfor us, we willdo the same for you.

Contact US

You can contact us directly by clicking the ASK A QUESTION button at the bottom of any our listing pages.?

Service Hours

From Monday to Saturday Excluding Chinese Holiday

Chinese time: 8:30am--5:30pm

USA&Canada time:9:30pm--8:30am

Australia time:10:30am--19:30pm

British time:0:30am--9:30am